Our Guarantee

Top Quality Gear

When you’re in the mountains, you need more than just riding gear…..you want high performance gear that will keep you dry, comfortable and hold up against the element. You want the confidence that comes with quality name brands.

Clean

Mountainist is committed to ensuring clean gear. Every hard surface and boot liner is hand cleaned and outerwear and helmet liners are machine washed after each use. When you rent from Mountainist, expect clean like no one ever used it before you kind of clean. We guarantee it. You will never get gear that seems old or worn out. We replace all of our inventory before they get to that point.

Affordable

We strive to make the right gear for everyone. We reduce cost by setting up delivery locations and by having awesome customers to treat are gear as their own; the more uses we can get, the less we need to charge for them. 

Cancellations

If you cancel more than 48 hours in advance, we will issue a full refund. If you need to cancel your gear rental reservation less then 48 hours from your pickup date, we offer a refund minus 10% of the total charge.

Damaged Gear

We have a you break it, you buy it policy. We pride ourselves on renting out durable gear, but you will be charged the full replacement price (price of gear + shipping) for any gear with significant damage.

Late Returns

Don’t be late. For most drops offs there is a few hours flexibility with returns, however if there is a set agreed upon return time and no notice given to OWNER then the OWNER reserves the right to charge a 10% late fee of the total order up to 7 p.m. Any returns on the following day will incur a $50 charge for each late day. This is to encourage on time gear rentals so other customers do not miss out on their gear. 

A Friendly Disclaimer

Mountain sport such as snowmobiling and dirt biking can be inherently dangerous and unpredictable. Mountainist is not responsible for any accidents that may arise from your activity, whether caused from the use of our gear or from following advice contained herewith, and you hereby agree to indemnify us from any claims, charges or costs arising from your use of our gear, advice or any related activities.